When?
The sooner the better!
People in a dispute can contact us direct and seek to have the dispute mediated before the situation escalates and ends up in court.
Initially, the parties need to agree on the mediator who they wish to appoint. Often mediators co-mediate which provides the parties with the advantage of the combined skills of two mediators whose skills usually enhance and complement each other.
There are two personalities for the parties to interact with and two pairs of eyes to observe the dynamics of the mediation and to feed that back into the process.
In order for the mediation process to run as smoothly as possible, we contact both parties in advance and if appropriate have a pre-mediation meeting or discuss the practical points and key issues in the dispute.