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Susie explains the family mediation process with great clarity. She says she was able to go forward with her life without looking back...

For some people that Friday feeling is much more than that. It is the end to a horrible week at work where you feel uncertain, unsafe,...

Successful negotiators listen much more than they talk. In mediation often people come bursting with a need to be heard, to express...

As family mediators we are aware that, where children are involved there will usually be some form of ongoing relationship where you have...

Listening to a talk by Brene Brown, a researcher who has spoken a lot on vulnerability, I heard those words... "Get really real..so...

A friend recently sent me an article published in the US about what the author called "the new midlife crisis' The author Ada Calhoun...

A grievance: 'a feeling of resentment over something believed to be wrong or unfair.' Employers are required to have a grievance...

Dr Diego Faleck spoke last Thursday night at Kings College. On 17th July 2007 in Brazil, an aircraft landing in Sao Paulo overran the...

Some poeple come to mediation expecting us to tell them what they should be doing. Either in the way a lawyer would: "What do you advise...

Interesting to catch the tail end of an interview on the radio today. A woman was being asked about her experience after she had her...

Simple. The sooner the better. In the workplace, procedures rule. Professionals who know their rights will move towards a grievance...

In my other role working as a communication specialist in the courts (where I help children and vulnerable adults to communicate their...

The International Longevity Centre UK published a report this week with findings which come as no surprise to many professionals working...

We were approached recently by a charity which carries out vital work supporting vulnerable people in the community. The employees were...